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Privacy Policy — The Claimology Report (a division of BCSI)

Effective date: [January 1, 2026]
Last updated: [January 1, 2026]

Important: This Privacy Policy describes how The Claimology Report (“Claimology,” “we,” “us,” “our”), a division of Bureau of Claim Scene Investigations, Inc. (“BCSI”), collects, uses, discloses, and protects personal information when you visit or use theclaimologyreport.com and claimologyreport.com (the “Site”). It is intended for transparency and compliance purposes and does not constitute legal advice. Please have counsel review before publication.

1) Who We Are (Data Controller/Business)

  • Entity: The Claimology Report, a division of Bureau of Claim Scene Investigations, Inc. (BCSI)
  • Registered address: [Insert mailing address]
  • Privacy contact: privacy@theclaimologyreport.com
  • Phone: [Insert phone number]

For some activities, we act as a controller/business and use third‑party processors/service providers under applicable privacy laws.

2) Scope

This Policy applies to the Site, email newsletters, downloadable research, registrations, and any online tools/forms we operate that link to this Policy. It does NOT cover third‑party sites or separate client portals.

3) Information We Collect

We collect information from three sources: (A) you provide it, (B) we collect it automatically, and (C) we receive it from third parties.

A) Information you provide

  • Newsletter sign‑up: email address, preferences.
  • Contact forms: name, email, organization, message.
  • Event/webinar registration: name, email, role/title, organization.
  • Research downloads: email and profile fields.
  • Surveys/feedback: responses, ratings, comments.
  • User‑submitted content (if enabled): text and media.
  • Career inquiries: name, contact, resume/CV, etc.

B) Information collected automatically

  • Device/usage data: IP, device type, browser, OS, referring URLs, pages viewed, clicks, scroll depth.
  • Cookies and similar technologies (see Section 10).
  • Approximate location inferred from IP.

C) Information from third parties

  • Email/webinar providers: open/click rates, attendance.
  • Analytics providers: aggregated traffic metrics.
  • Social platforms: profile/interaction data (per their policies).

Sensitive personal information: We do NOT seek sensitive categories and ask that you not include them unless explicitly requested via a secure channel.

4) How We Use Information

  • Operate and improve the Site and user experience.
  • Send newsletters, event notices, and updates.
  • Register and manage events/webinars.
  • Deliver downloads and understand interests.
  • Respond to inquiries and provide support.
  • Monitor and protect the Site.
  • Measure performance and conduct research.
  • Comply with legal obligations and enforce Terms of Use.
  • Recruitment if careers are enabled.

Legal bases (GDPR/EEA/UK users): consent, contract performance, legitimate interests, legal obligations.

5) How We Share Information

  • Service providers/Processors (contractually bound).
  • Affiliates within BCSI for admin support.
  • Legal/compliance disclosures.
  • Business transfers (merger/acquisition).
  • With your consent for testimonials or contributions.
  • Aggregated/de‑identified data.

6) International Transfers

We may process data in the U.S. and other countries. For EEA/UK/Switzerland transfers, we rely on appropriate safeguards where applicable.

7) Data Retention

  • Newsletter subscription: until you unsubscribe + 24 months suppression.
  • Contact inquiries: 24 months from last interaction.
  • Event/webinar records: 36 months.
  • Download logs: 36 months.
  • Server logs: 12–24 months.
  • Job applications: 12–24 months (if applicable).

De‑identified, aggregated data may be retained indefinitely.

8) Your Privacy Choices & Rights

  • Email marketing: unsubscribe anytime via links.
  • Cookies & tracking: control via banner and browser settings.
  • EU/UK/EEA rights: access, correct, delete, restrict, opt out, port.
  • U.S. state rights: know/access, correct, delete, opt out (CPRA, etc.).

Email privacy@theclaimologyreport.com to exercise rights.

9) Children’s Privacy

The Site is NOT directed at children under 16 and does NOT knowingly collect personal information from them.

10) Cookies & Similar Technologies

  • Strictly necessary: security, session management.
  • Functional: remember preferences.
  • Analytics: views, time, scroll, referrers.
  • Performance/embeds: media delivery and measurement.

Durations: session to 24 months. Banner provides current details and opt‑out options.

11) Security

We implement appropriate technical and organizational safeguards including HTTPS, access controls, and vendor due diligence. No method is 100% secure.

12) Third‑Party Links & Embedded Content

External links and embedded content may collect data under their own policies. We’re not responsible for third‑party practices.

13) Social Media & Community Features

Interactions on social platforms are subject to those platforms’ privacy policies and visibility rules.

14) Events, Webinars & Downloads

When you register/download, we share necessary details with providers for access and follow‑up. Marketing opt‑out available.

15) Research Ethics & Disclosures

Published research explains methodology, sources, limitations, and any conflicts/funding. We do NOT use AI for significant individual decisions.

16) Do Not Track

We do not honor browser DNT signals due to lack of standards, but we honor required opt‑outs where applicable.

17) Your Responsibilities

  • Do NOT upload/share content you don’t have rights to.
  • Avoid sensitive data in text or uploads unless requested securely.
  • Use strong, unique passwords where accounts exist.

18) Changes to This Policy

We may update this Policy as needed. “Last updated” date will reflect changes. Material changes may be highlighted or emailed.

19) Contact Us

The Claimology Report (a division of BCSI)
Address: [Insert address]
Email: privacy@theclaimologyreport.com
Phone: [Insert phone number]

20) Jurisdiction‑Specific Disclosures (Appendix)

California (CPRA)

  • We do NOT sell personal information.
  • Right to opt‑out of cross‑context behavioral advertising if offered.
  • Right to categories/pieces of data collected, sources, purposes, third parties, correction, deletion.

Colorado/Connecticut/Utah/Virginia

Rights to access, correct, delete, opt‑out of targeted ads or profiling.

EEA/UK/Switzerland

Controller: Claimology/BCSI. Rights: access, erase, restrict, port, object. Transfers safeguarded.

Canada (PIPEDA)

Right to access and correct personal information via contact above.

21) How to Exercise Your Rights

Submit a request to privacy@theclaimologyreport.com with your name, email (used on Site), location, and rights you’re exercising. We will verify and respond per law.

22) Data Map (Summary of Categories)

Category Examples Source Purpose Sharing
Identifiers name, email, IP you; device communications, downloads, events service providers; affiliates
Internet activity pages viewed, clicks device analytics, UX analytics/hosting
Professional info role, organization you audience tailoring ESP/webinar platforms
Geolocation (approx.) city/region from IP device content relevance, security analytics/security
Communications messages, survey responses you respond, improve CRM/helpdesk
Media uploads images, files you submissions, applications storage/scanning

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